Terms of Service
Last updated: July 2026
These Terms of Service ("Terms") govern your access to and use of naturalcraftsupply.com, operated by Digital Mastery LLC ("Cutify Studio," "we," "us," or "our"), and any purchases made through the website.
By accessing the website, placing an order, creating an account, or purchasing a VIP Club Membership, you agree to these Terms.
1. Company Information
This website is operated by:
Digital Mastery LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Customer Support:
Email: info@cutifystudio.com
Phone: +1 (762) 349-0406
Our customer support team responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
2. Use of the Website
You agree to use this website only for lawful purposes.
You may not use the website to:
- Commit fraud or unauthorized transactions
- Interfere with website security or functionality
- Submit false, misleading, abusive, or unlawful content
- Violate any applicable law or regulation
- Infringe the rights of Cutify Studio, Digital Mastery LLC, customers, or third parties
We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts when we believe these Terms have been violated.
3. Products and Product Descriptions
We make reasonable efforts to display product details, pricing, images, previews, file formats, and descriptions accurately.
However, we do not guarantee that all product descriptions, images, pricing, availability, or other website content will be error-free, complete, or current at all times.
We reserve the right to correct errors, update information, change prices, refuse orders, or cancel orders placed with incorrect pricing or incorrect product information.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise displayed.
Payment must be completed before an order is processed.
Available payment methods are shown at checkout.
Your card statement will show this charge as naturalcraftsupply.com.
5. Customer Agreement Before Purchase
Before completing an order, customers may be required to confirm that they have read and agree to our Terms of Service, Refund Policy, and Privacy Policy.
The required checkout or cart statement may include:
"I have read and agree to the Terms of Service, Refund Policy, and Privacy Policy."
6. Digital Products and One-Time Purchases
Cutify Studio products are digital files (such as SVG bundles, cutting guides, and design libraries) delivered electronically. No physical product will be shipped.
A one-time purchase does not create a recurring subscription unless the customer separately selects or adds the VIP Club Membership or another subscription option.
7. VIP Club Membership and Recurring Billing
The VIP Club Membership is a recurring monthly membership billed at $29.99 USD every 30 days.
Your first payment is charged at checkout, at the time you purchase the VIP Club Membership.
By placing your monthly recurring order of the VIP Club Membership, you will be charged $29.99 now and every 30 days thereafter until you cancel your subscription. You will receive an electronic notification 5 to 7 days prior to your transaction and a receipt after each successful transaction.
By purchasing the VIP Club Membership, you authorize Digital Mastery LLC to charge your payment method for the recurring amount shown at checkout until you cancel.
The VIP Club Membership must be selected by the customer. It is not preselected by default.
8. Cancellation of Membership
You may cancel your VIP Club Membership at any time.
To cancel or manage your membership, log in to your customer account or contact us at info@cutifystudio.com.
No phone call is required to cancel.
Cancellation requests should be submitted before your next scheduled billing date to avoid a future recurring charge.
9. Refunds
Refunds are governed by our Refund Policy.
Because our products are digital files delivered electronically, they cannot be physically returned. Refund eligibility, timeframes, and exclusions are described in our Refund Policy.
10. Digital Delivery
After a successful purchase, digital products are delivered via download link and/or through your customer account.
It is your responsibility to provide an accurate email address at checkout. If you do not receive your files, contact us at info@cutifystudio.com and we will restore your access at no charge.
11. Reviews and Testimonials
Any reviews, testimonials, ratings, or customer feedback displayed on the website must reflect real customer experiences and must not be false, fabricated, misleading, or presented in a way that misrepresents the reviewer's experience.
We may remove or moderate reviews that are fraudulent, abusive, irrelevant, unlawful, or otherwise inappropriate.
12. Compatibility Disclaimer
Our digital files are designed for use with common cutting machines and design software (such as Cricut Design Space and similar programs), as stated in each product description.
It is your responsibility to verify that your software and equipment support the file formats listed before purchasing. We are not responsible for issues caused by third-party software, machine settings, materials, or hardware limitations. Craft results may vary depending on tools, materials, and skill level.
13. Intellectual Property and License for Purchased Files
All content on the website, including text, images, graphics, logos, design, product names, page layouts, and other materials, is owned by or licensed to Cutify Studio or Digital Mastery LLC, unless otherwise stated.
Purchased digital products are licensed, not sold. Unless otherwise stated in the product description, your purchase grants you a personal, non-exclusive, non-transferable license to use the files for your own projects. You may not resell, redistribute, share, sublicense, or make the digital files available to third parties, whether in original or modified form.
You may not copy, reproduce, distribute, modify, publish, or use website content for commercial purposes without written permission.
14. Limitation of Liability
To the fullest extent permitted by law, Cutify Studio, Digital Mastery LLC, and their owners, officers, employees, contractors, service providers, and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, membership, or services.
15. Order Refusal and Cancellation
We reserve the right to refuse, limit, or cancel any order for reasons including suspected fraud, payment issues, incorrect pricing, abuse of promotions, violation of these Terms, or other operational reasons.
If we cancel an order after payment has been captured, we will issue a refund to the original payment method when applicable.
16. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
17. Changes to These Terms
We may update these Terms from time to time.
Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted means you accept the updated Terms.
18. Contact
For questions about these Terms, contact us at:
Email: info@cutifystudio.com
Phone: +1 (762) 349-0406
Our customer support team responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Business Address:
Digital Mastery LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States